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- Gain a greater awareness of knowledge management and your full leadership potential
- Refine your leadership styles for the benefit of your team and department to develop KM.
- Develop adaptability in dealing with different people to extract the tacit knowledge
- Enhance decision making skills in the light of knowledge management philosophy
- Apply effective knowledge management skills in your organization
- Personal growth as an effective leader
- Better understanding of how to lead others towards effective decision making
- Deepen personal insights on how to cultivate creativity in the organization
- Manage relationships with others with effective leadership style
- Improved Intra/Inter Departmental Communication
- Lead with spirit of team in your enterprises
- Be more knowledgeable about your leadership style & how to convert knowledge
- Apply flexibility in various leadership situations to increase trust and loyalty
- Learn how motivate and lead others to improve their willingness of knowledge sharing
- Utilize understanding of personality styles to enhance your leadership
- Apply leadership dynamics to understand others better
- Encourage effective decision making skills
- Understand the knowledge cycles
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Knowledge Management
- The concept of Knowledge
- What is Knowledge?
- Approaches to knowledge management
- Knowledge management elements
- Drivers of Knowledge Management
- Knowledge Management Maturity Model (KMMM)
- The Chief Knowledge Officer (CKO)
- The value of an organizational memory
- Comprehensive knowledge management (CKM) Success Factors
- Comprehensive KM Stages
- The Institutional Five Stages
- The Personal Five Stages
- The Status of Knowledge Management
- Knowledge Management Processes
- Knowledge Resources in Organizations
- Effective Knowledge Management (KM)
Tacit Knowledge and Explicit Knowledge
- The Present Moment
- Power of tacit knowledge
- Sharing tacit knowledge
- The Knowledge Harvesting
- Difficulties of sharing tacit knowledge
- The distance zones
- Conversion of Tacit Knowledge to Explicit Knowledge using SECI-Model
- Knowledge Conversion Modes
- Socialization
- Externalization
- Internalization
- Combination
Knowledge Sharing
- Factors Influencing Knowledge Sharing
- Knowledge sharing Barriers
- Managerial implications
- Knowledge exchange protocols
- Basic patterns for creating knowledge in organizations
- Methods used to acquire and teach tacit knowledge
- How to use Tacit and Explicit Knowledge Practically
- KM and quality strategy
Role of Human Resources in Knowledge Diffusions
- Strategies for implementing knowledge management
- Strategy for managing the human resources knowledge
- Implement a know-how strategy
- Creating supportive environments for knowledge management programs
- The strategic role of human resource management in knowledge mapping
- The employment relationship
- Managing the employment relationship
- The psychological contract
Role of IT in knowledge Management
- Knowledge Work and Productivity
- Information and Knowledge Work Systems
- Distributing Knowledge: Office and Document Management Systems
- Creating Knowledge: Knowledge Work Systems
- Sharing Knowledge: Group Collaboration Systems and Intranet Knowledge
- Capture and Codify Knowledge: Artificial Intelligence Systems
- Organizational Intelligence: Case-Based Reasoning
- Intelligent Agents
Intellectual Capital and Human Capital
- Definitions of intellectual capital
- Classifications of intellectual capital
- Human capital
- Relational capital
- Structural capital
- Knowledge process wheel
- Measuring Human Capital
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Who should attend this training course?
This 5 days training course is designed for all management levels, supervisors, team leaders, Project managers and for any other professionals who would like to make a difference in knowledge sharing and manage it efficiently. Also for those professionals who would like to develop their management skills further in regards to knowledge management. The targeted trainees include:
- Senior and executive managers
- Officers and their assistants
- HR Managers
- Training and Development Managers
- CIO (Chief Information Officers)
- Potential future managers
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The materials for the trainees will be in English. |
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The language of instruction will be in English / Arabic. |
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Dr. Hadi Al-Rakah
Through enhancing the leadership and management skills of your manpower, you will be able to compete with confidence in today’s high fast-paced market to meet ever-changing business development goals.
I believe that the professional and educational skills I have will be valuable assets to your operations. |
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