Upon successful completion of this workshop participants will be able to:

• Select appropriate tone, style relevant to the nature of professional business writing.
• Communicate clearly and effectively using letters, emails, faxes and memos.
• Plan effective and organized short and long reports.
• Write professional CV and cover letter.
• Write proposals

Characteristics of Business Writing

• Organization Style
• Seven C’s
• Tone
• Language

Writing effective professional business correspondence

Letter writing

• Guide lines for writing professional business style letters.
• Paragraph organization
• Different types of business letters.
• Hands on experience and case studies

E mails

• Guide lines for formal and informal  e mails
• Punctuation
• Paragraph organization
• Hands on experience and case studies

Faxes

• Format
• Punctuation
• Paragraph organization
• Hands on experience and case studies

Memos

• Memo plan
• Punctuation
• Paragraph organization
• Commonly used memos
• Hands on experience
• Hands on experience and case studies

Writing Business reports

• Guide lines for writing business reports
• Elements of effective business reports.
• Designing and planning reports
• Informal reports
• Formal reports
• Types of reports
• Guide lines for long reports
• Hands on experience and case studies

Writing professional resumes

• Essentials for writing professional resumes
• Cover letters
• Hands on experience

This course is intended for anyone who has an understanding of ERP concepts, is responsible for creating and modifying ERP plans, and who needs a tool to manage those works plans:

• Senior ERP.
• Executive ERP
• Other personnel equivalent to the above 1) or 2)

The materials for the trainees will be in English.

The language of instruction should be in Arabic / English.